Gene's Plumbing handles emergency plumbing across Preston Hollow and the surrounding area — licensed, insured and available for emergencies.
Burst supply lines, sewage coming up a floor drain and a water heater that let go are the three calls that cannot wait until Monday in Preston Hollow. All three are answered the same night.
Most emergency plumbing calls in Preston Hollow arrive later than they should have. There is a sign first — a sound, a smell, a bill that crept up, a stain that was not there last month — and the repair stays small for exactly as long as it takes somebody to act on it.
So a Preston Hollow visit starts with finding out what is actually happening before anything is opened up or torn out. You get the diagnosis, a price for the emergency plumbing work, and a plain answer about whether it needs doing now or can reasonably wait.
The order we work in, and why.
Tell us what you are seeing, hearing or smelling. If water is actively running into the house, you get walked to your main shutoff before anything else is discussed.
Finding the real cause is what keeps the repair small. Opening one square foot of wall instead of twenty starts with knowing exactly where to open it.
If there is a cheaper option that will actually hold, you hear about it. If the cheap option is a patch that fails in six months, you hear that too.
The repair gets made with proper materials, pressure tested where the job allows, and checked in front of you before anything is closed back up.
Common questions, answered plainly.
It depends on what the diagnosis turns up, which is why you get a firm price for your emergency plumbing job in Preston Hollow before any work starts rather than an hourly rate that runs while you wait.
You get a straight answer on that. Plenty of Preston Hollow customers are told their emergency plumbing situation can reasonably wait a season, and plenty are told it cannot. The diagnosis decides it, not the sales value.
Absolutely. If another company has quoted you for emergency plumbing in Preston Hollow, a second look either finds a smaller fix or confirms the first diagnosis so you can spend with confidence.
Drop cloths go down before anything starts, cuts are made as small and as clean as the emergency plumbing job allows, and everything removed leaves with the truck when the Preston Hollow work is done.
Real reviews from real service calls.
"Burst pipe in the crawlspace in January. He had the main off and the section cut out before I finished explaining. Pressure tested it in front of me before he closed it up."
"Whole house was on galvanized from the fifties. They repiped in PEX one bathroom at a time so we were never without water overnight. Drywall patches were cut clean and easy to fix."
"Good work on the sewer line, camera first so I could see the root ball myself. Took a day longer than quoted because of the rain, but they called me both mornings instead of leaving me guessing."